IMPACT OF COMPUTER ON OFFICE TECHNOLOGY AND MANAGEMENT DEPARTMENT(A CASE STUDY OF OSUN STATE POLYTECHNIC, IREE)

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IMPACT OF COMPUTER ON OFFICE TECHNOLOGY AND MANAGEMENT DEPARTMENT(A CASE STUDY OF OSUN STATE POLYTECHNIC, IREE)

ABSTRACT

The integration of computer technology into educational institutions has significantly influenced various academic disciplines, including Office Technology and Management (OTM). This study examines the impact of computers on the OTM department of Osun State Polytechnic, Iree, focusing on how the use of computers has enhanced administrative tasks, teaching, and learning processes within the department. The study explores the level of computer literacy among students and faculty, evaluates the effectiveness of computer-based tools, and identifies the challenges faced in incorporating computer technology into office management practices.

A mixed-methods approach was adopted, involving the use of questionnaires, interviews, and observational methods to collect data from both students and faculty members in the OTM department. The findings reveal that computer technology has significantly improved the efficiency of office-related tasks, such as document processing, data management, and communication. However, challenges such as inadequate access to computers, insufficient training, and outdated curriculum content were identified as barriers to full technological integration.

The study concludes that while the impact of computers on the OTM department is largely positive, there is a need for continuous updates in the curriculum, improved access to technological resources, and enhanced training for both students and faculty. Recommendations are made to strengthen the integration of computer technology in OTM education, thereby better preparing students for the demands of the modern office environment.

Keywords: Computer technology, Office Technology and Management, computer literacy, office management, Osun State Polytechnic.

CHAPTER ONE

INTRODUCTION

1.1 Background to the Study

The advent of computers has revolutionized various fields of human endeavor, with the educational and professional sectors being no exception. In particular, Office Technology and Management (OTM) departments, which are primarily concerned with equipping students with administrative and technological skills, have experienced significant transformations due to the integration of computer technology. The traditional office environment, characterized by manual processes and paperwork, has evolved into a modern, automated, and highly efficient workspace. This shift has created a demand for OTM graduates who are not only adept at managing office operations but also proficient in the use of computer applications and software that facilitate these tasks.

In Nigeria, polytechnics such as Osun State Polytechnic, Iree, play a crucial role in training individuals in office management skills. As an institution committed to technical and vocational education, Osun State Polytechnic has incorporated computer-based learning into its OTM curriculum. This integration aims to enhance the competence of students in various aspects of office management, such as data entry, document processing, and communication, while also fostering their adaptability to contemporary office practices.

The impact of computers on the OTM department cannot be overstated. Computers have transformed how administrative tasks are performed, enabling greater efficiency, accuracy, and productivity. From word processing and spreadsheets to database management and presentation software, computer literacy is now an essential skill for OTM students and professionals. This study seeks to examine the specific impact that computers have had on the OTM department of Osun State Polytechnic, Iree, in terms of teaching, learning, and overall departmental performance.

1.2 Statement of the Problem

The use of computers in the OTM department of Osun State Polytechnic, Iree, has introduced both opportunities and challenges. While the integration of technology has undoubtedly improved the efficiency of office-related tasks, it has also exposed gaps in the skill levels of students and faculty. Many students enter the department with limited computer literacy, and as a result, they struggle to keep up with the demands of a technologically driven curriculum. Additionally, some faculty members may not be fully equipped to teach advanced computer applications effectively, which could hinder the students’ learning experience.

Moreover, the rapid pace of technological advancement requires continuous updates to the curriculum to ensure that students are well-prepared for the modern office environment. Without these updates, the department risks producing graduates who may not meet the current needs of the labor market. This study aims to investigate the impact of computers on the teaching and learning processes within the OTM department, focusing on how well the department has adapted to these technological changes and the challenges that have arisen.

1.3 Objectives of the Study

The primary objective of this study is to assess the impact of computer technology on the Office Technology and Management department of Osun State Polytechnic, Iree. Specifically, the study seeks to:

Investigate how computers have improved the efficiency of administrative tasks within the department.

Evaluate the level of computer literacy among students and faculty in the OTM department.

Analyze the effectiveness of computer-based learning tools and resources in the department.

Identify the challenges faced by students and faculty in integrating computer technology into office management practices.

Provide recommendations for enhancing computer literacy and technological integration in the OTM curriculum.

1.4 Research Questions

To achieve the objectives of this study, the following research questions will guide the investigation:

How has the use of computers improved the performance of office tasks in the OTM department?

What is the current level of computer literacy among students and faculty in the OTM department?

How effective are the computer-based tools and resources used in the OTM department for teaching and learning purposes?

What challenges do students and faculty face in the use of computer technology for office management tasks?

What strategies can be employed to enhance computer literacy and technological proficiency in the OTM department?

1.5 Hypotheses of the Study

The following hypotheses will be tested in the course of the study:

H₀: The use of computers has no significant impact on the efficiency of administrative tasks in the OTM department.

H₁: The use of computers has a significant impact on the efficiency of administrative tasks in the OTM department.

1.6 Significance of the Study

This study is significant for several reasons. First, it will provide valuable insights into the role of computer technology in enhancing office management practices within an academic environment. The findings will help the OTM department of Osun State Polytechnic, Iree, to identify areas of improvement in their curriculum and teaching methods, ensuring that students are better prepared for the demands of modern office environments. Furthermore, the study will contribute to the body of knowledge on the integration of technology in vocational education, offering a model that can be replicated in other institutions.

For policymakers and educational administrators, the study will offer practical recommendations for curriculum development and the provision of necessary technological infrastructure. For students, the study will highlight the importance of acquiring computer literacy skills and adapting to the technological advancements that are reshaping the workplace.

1.7 Scope of the Study

This study focuses on the impact of computers on the Office Technology and Management department of Osun State Polytechnic, Iree. It will examine the integration of computer technology in the teaching and learning processes, the level of computer literacy among students and faculty, and the challenges associated with the use of computers in office management. The study will be limited to the OTM department and will not extend to other departments or polytechnics.

1.8 Limitations of the Study

The study may encounter certain limitations, such as limited access to data and resources, time constraints, and the willingness of students and faculty to participate in the research. Additionally, the study will be limited to the experiences of the OTM department of Osun State Polytechnic, Iree, and may not fully capture the situation in other institutions or departments with different technological infrastructures.

1.9 Definition of Terms

Computer Literacy: The ability to use computers efficiently, including knowledge of software applications and hardware operations.

Office Technology and Management (OTM): A field of study that focuses on the skills and knowledge required to manage office operations and technology in a business environment.

Administrative Tasks: Duties related to the management and organization of office activities, such as data entry, document management, and communication.

Technological Integration: The process of incorporating technology into educational and professional practices to improve efficiency and outcomes.

TABLE OF CONTENTS

CHAPTER ONE: INTRODUCTION

1.1 Background to the Study ……………………………………………. 1
1.2 Statement of the Problem ……………………………………………. 4
1.3 Objectives of the Study ……………………………………………. 6
1.4 Research Questions ……………………………………………. 7
1.5 Hypotheses of the Study ……………………………………………. 8
1.6 Significance of the Study ……………………………………………. 9
1.7 Scope of the Study ……………………………………………. 10
1.8 Limitations of the Study ……………………………………………. 11
1.9 Definition of Terms ……………………………………………. 12

CHAPTER TWO: LITERATURE REVIEW

2.1 Concept of Office Technology and Management ……………………………………. 14
2.2 Evolution and Role of Computers in Office Management …………………………….. 16
2.3 Computer Literacy and its Importance in the OTM Department ………………………….. 18
2.4 Theoretical Framework for Technological Adoption in Education …………………………. 21
2.5 Impact of Computers on Office Tasks ……………………………………………. 24
2.6 Challenges of Technological Integration in Office Management ………………………….. 27
2.7 Empirical Studies on Computer Usage in Office Management ………………………….. 30
2.8 Summary of Literature Review ……………………………………………. 34

CHAPTER THREE: RESEARCH METHODOLOGY

3.1 Research Design ……………………………………………. 36
3.2 Population of the Study ……………………………………………. 37
3.3 Sample Size and Sampling Technique ……………………………………………. 38
3.4 Instrumentation ……………………………………………. 39
3.5 Validity and Reliability of Instruments ……………………………………………. 41
3.6 Method of Data Collection ……………………………………………. 42
3.7 Method of Data Analysis ……………………………………………. 43
3.8 Ethical Considerations ……………………………………………. 45

CHAPTER FOUR: DATA PRESENTATION, ANALYSIS, AND DISCUSSION

4.1 Introduction ……………………………………………. 47
4.2 Demographic Characteristics of Respondents ……………………………………………. 48
4.3 Analysis of Research Questions ……………………………………………. 50
4.4 Testing of Hypotheses ……………………………………………. 58
4.5 Discussion of Findings ……………………………………………. 61

CHAPTER FIVE: SUMMARY, CONCLUSION, AND RECOMMENDATIONS

5.1 Summary of Findings ……………………………………………. 65
5.2 Conclusion ……………………………………………. 67
5.3 Recommendations ……………………………………………. 68
5.4 Suggestions for Further Studies ……………………………………………. 70

REFERENCES ……………………………………………. 72

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