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THE IMPACTS OF MOTIVATION ON WORKER’S PERFORMANCE AND PRODUCTIVITY IN KADUNA STATE

ABSTRACT

The pace at which local government service is deterioting in Nigeria is alarming. The fall in performance and productivity of the workers of the local governments in Kaduna state is of a great concern to the stakeholders. These unfortunate situations are roped on poor management, undue political interference, poor remunerations, lack of prompt promotion, nonpayment of staff entitlements and other fringe benefits due for the staff in the service and the delay in payment of staff salary. It is in light of the aforementioned scenario that the research was conducted to understand the impacts of motivation on workers performance and productivity with particular reference to Jaba and Jema’a local Government Area of Kaduna state from (2005-2009).However, the objectives of the research was to identify the factors that informed staff poor performance and productivity ,to understand the factors that sustain staff performance and productivity and also to examine the reasons behind the rate of labour turnover ,absenteeism and nonchallant attitudes of the staff in these local government councils. The research hypothesized (1) “there is no significant relationship between the level of motivation and high level of staff performance and productivity in these local government councils”. (2) “That, motivation incentives provided does not commensurate with the staff high performance in these local government councils”. (3 that, “job satisfaction do not reduces the problem of high labour absenteeism and turnover in the local government councils”. Data for the research were generated both from primary and secondary sources, and was analyzed quantitively and qualitatively ,with more focus on quantitative technique using inferential statistical tool of Chi –square, was used to test the hypotheses. The research findings revealed that managements of these local Government councils had failed in meeting the staff welfare. Workers performance and productivity depends on the kind of motivational incentives provided to them; and that staff absenteeism and turnover is as results of lack of job satisfaction by majority of staff. The research concluded that the solutions is for the management of the local government councils and the State government to keep abreast with the dominant needs and the changing expectations of these staff and equally be in constant survey of motivational incentives in relation to staff performance and productivity . The research recommended that state government should upwardly review the staff salary and other monetary allowances, staff promotion should be taking seriously …And all scholarly views used in this study have been adequately acknowledged by way of references.

TABLE OF CONTENT

Title page- – – – – – – – – i

Approval page – – – – – – – -ii

Dedication – – – – – – – – -iii

Acknowledgement – – – – – – – -iv

Abstract – – – – – – – – – -v

Table of content – – – – – – – -vi

CHAPTER ONE

INTRODUCTION – – – – – – – -1

1.0 Background of the study – – – – -1

1.1 Statement of the problem – – – – -5

1.2 Purpose of the study – – – – – -6

1.3 Significance of the study – – – – -8

1.4 Research questions – – – – – -9

1.5 Scope of the study – – – – – – -10

CHAPTER TWO

LITERATURE REVIEW – – – – – – -11

CHAPTER THREE

Research methodology – – – – – – -39

Design of study – – – – – – – -40

CHAPTER FOUR

Presentation, analysis and interpretation of data – -48

CHAPTER FIVE

Summary of findings – – – – – – -60

Conclusion – – – – – – – – -61

Recommendations – – – – – – – -62

Suggestions for further research – – – – -64

References – – – – – – – – -65

Appendix I – – – – — – – – -68

Questionnaire. – – – – – – – -69

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