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MANPOWER DEVELOPMENT IN NIGERIAN FINANCIAL INSTITUTIONS: A CASE STUDY OF AFRIBANK NIGERIA PLC, KADUNA
ABSTRACT
Through a case study of the Afribank Pic, Kaduna, this studyexamines Manpower Development in Nigerian Financial Institutions. Financial institutions form a major intermediary through which Government delivers its economic responsibilities to the citizens. Therefore, the effectiveness and efficiency of the Financial Institutions have a direct impact on the economic health/ of the citizens and it could be a parameter for measuring the effectiveness of the government too. Since the calibre of manpower resource available to any organisation has a direct effect on the organisation’s performances, the importance Of Manpower Development can never be overemphasised. The study, through the survey method, was carried out through consultation of relevant published materials, personal interviews and administration of questionnaires. The study reveals, among other things, that the manpower Development programmes of Afribank Pic, Kaduna need to be improved in order to meet the customers’ and the Bank employees’ expectations more effectively. A number of flaws in the planning and execution of the programme were identified. Recommendations were also made which if carried out, would make for the improvement of the Manpower Development of Afribank Pic, Kaduna in particular and Nigerian Financial Institutions in general.
TABLE OF CONTENT
Title page- – – – – – – – – i
Approval page – – – – – – – -ii
Dedication – – – – – – – – -iii
Acknowledgement – – – – – – – -iv
Abstract – – – – – – – – – -v
Table of content – – – – – – – -vi
CHAPTER ONE
INTRODUCTION – – – – – – – -1
1.0 Background of the study – – – – -1
1.1 Statement of the problem – – – – -5
1.2 Purpose of the study – – – – – -6
1.3 Significance of the study – – – – -8
1.4 Research questions – – – – – -9
1.5 Scope of the study – – – – – – -10
CHAPTER TWO
LITERATURE REVIEW – – – – – – -11
CHAPTER THREE
Research methodology – – – – – – -39
Design of study – – – – – – – -40
CHAPTER FOUR
Presentation, analysis and interpretation of data – -48
CHAPTER FIVE
Summary of findings – – – – – – -60
Conclusion – – – – – – – – -61
Recommendations – – – – – – – -62
Suggestions for further research – – – – -64
References – – – – – – – – -65
Appendix I – – – – — – – – -68
Questionnaire. – – – – – – – -69
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