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INFLUENCE OF WORK CLIMATE ON AGGRESSIVE BEHAVIOUR OF NON-TEACHING STAFF OF BENUE STATE UNIVERSITY MAKURDI
CHAPTER ONE
INTRODUCTION
As today’s businesses continue to struggle to survive or acquire sustainable competitive advantage, it is important for organizations to better understand the factors that influence employees and important employee-oriented work outcomes. The growing significance placed on understanding employees and their behavior within the organization has produced a great deal of interest in investigating employee perceptions of climate within the organization (Riggle, 2007: 1). Work environment or climate perception of employees has significant consequences for both individuals and organizational. Climate or atmosphere in workplace has impact on employee’s motivation, behavior, attitudes and potentials, which, in turn is predicted to influence organizational productivity (Adenike, 2011: 155). In other words, the climate or the organizational climate is considered very important in the life of organizations due to its clear effects and relations to the various regulatory activities. It affects employees’ satisfaction and performance and, thus, the success of the organization and its ability to continue (Al-Saudi, 2012:
15). For these reasons, organizational climate has been a topic of considerable research over the last thirty years, both theoretically and empirically (Dawson et al., 2009: 89). Organizational climate is defined as the set of characteristics that describe an organization and that distinguish the organization from other organizations and influence the behavior of people in the organization (Farooqui, 2012: 296). Organizational climate attempts to identify the environment that affects the behavior of the employees. Due to the organizational climate importance on employee’s attitudes and behaviors, researches increasing attention in organizational behavior literature (Holloway, 2012: 13).
In literature, researchers have found links between organizational climate and employee attitudes and behaviors. Researchers suggest that organizational climate related with positive behaviors like innovative behavior, organizational citizenship behavior and negative organizational behaviors like aggressive behaviours. (Bellou and Andronikidis, 2009: 295; Scheuer, 2010: 10; Farooqui, 2012: 298; Fagbohungbe et al., 2012: 213; Al-Saudi, 2012: 15; (Wolf et al., 2012: 666). Because, people tend to accept and internalize the climate of the organization in which they work, and the perception of climate has an important impact on their behavior (Vardi, 2001: 327). If employees perceive that the organization stands behind them and performs employee oriented politics, they are more likely to be persistent, innovative and helpful when faced with unexpected problems. Conversely, employees who perceive their work environments as being non supportive or unwelcoming they are more likely to exhibit negative or aggressive behaviours (Wolf et al., 2012: 666).
Aggressive behaviours are directly harmful to the organization or to other individuals in the organization and can range from relatively minor to very serious. Aggressive behaviours are likely to be affected by both individual and organizational factors (Biron, 2010: 877). Organizational climate is one of the organizational factors that affect aggressive behaviours. There are a few researches that show the relationship between organizational factors and aggressive behaviours. For instance, most studies focus on the relationship of aggressive behaviours with some of the variables such as job satisfaction, job performance, organizational justice, leader-member exchange, turnover intention, well-being etc. However, there are limited researches existing literature investigating the impact of perceived organizational climate on aggressive behaviours.
1.2 Statement of the problem
Due to limited studies on the effects of organizational climate on the aggressive behaviours, this study attempts to add to the area of organizational behavior research. In this context, the purpose of this study is to investigate the effect of the organizational climate upon the employees’ aggressive behaviours.
1.3 Objectives of the study
1. To understand the influence of work climate on aggressive behavior of non teaching staff
2. To understand the relationship between work climate and aggressive work behavior of non-teaching staff
1.4 Research questions
1. What is the influence of work climate on aggressive behavior of non teaching staff ?
2. What is the relationship between work climate and aggressive work behavior of non-teaching staff?
1.5 Research hypothesis
H0: There is no relationship between work climate on aggressive behavior of non-teaching staff
H1: There is a relationship between work climate on aggressive behavior of non-teaching
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